RETURN AND EXCHANGE POLICY

Last Updated: 1/2/2023

Thank you for shopping at training.dlucosmetics.com

If, for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy. 

The following terms are applicable for any products that you purchased with us.

 

INTERPRETATION AND DEFINITIONS

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Exchange Policy:

Business Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to DLu Cosmetics Makeup Application Training Located at 1250 Scenic Hwy S, GE.

Goods refer to the digital products and services offered for sale.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.

Website refers to DLu Cosmetics Makeup Application Training, accessible from training.dlucosmetics.com

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

REFUND POLICY

To request a refund, please submit an email request within 14 days of your purchase to [email protected]

In order for the product to be eligible for a Refund, make sure these conditions are met:

  • There are no conditions to be met for obtaining a refund, but we do kindly ask for a detailed reason for why you are requesting a refund so that we can use the information to improve our products and services.

After we receive your request, the money will be refunded within 14 days to the Original Payment Method you’ve used during the purchase. 

Unfortunately, product that were marked as a gift when purchased is not allowed to be Returned or Exchanged.

HOW TO INITIATE A RETURN

Email your refund request to: [email protected]